Refund policy

We have a no return policy, which means you can not request a return.

As items are specifically made for you we do not offer returns.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

European Union 14 day cooling off period

The EU law does not apply to your item as it is specifically made for you.